❓Tickets

What is it?

The Tickets area of CommandCenter will be helpful for you if you offer products or other types of low-contact services to clients. Rather than submitting Feedback- which is more like a review that does not need a response- the purpose of a ticket is for you to respond with an answer.

Usability Checklist

Have you done all of this?

• Decided what you want to ask on your Ticket form
• Customized your form & published it
• Began sharing your Ticket form to your customers / worked it in to your client experience
• Set up your automation for response

How do I use it?

Customize and publish your Ticket form.

Review tickets as they come in!

TEAM Airtable Users & Above: Set up an automation to respond to clients easily!