Creating & Customizing Payment Plans

Transcript

00:00 In this video we are going to be talking about payment plans. So, uh, I am starting on my client page, and I am, I've scrolled down to the payment plan section. 00:10 So remember that there are these helpful directions that you can toggle open, uh, and then close them once you're familiar with how to use this. 00:18 So with payment plans, I am going to be giving you two starting templates. One of those starting templates is simply none. 00:25 So for all of the workflows that do not have a payment plan applied, you can mark them as none so that you know that you it's complete like the information's not just missing it's like no there's just not one so if you are working on your own that may not be as important to you but when you are working 00:45 with someone like an assistant it is really really helpful for them to know that you didn't forget something it's just not in use on this particular workflow so that's why none is there. 00:55 The others starting template that I am giving you is the two equal payments. And there is a reason that I'm doing this. 01:03 And it's because you're able to customize this really, really easily. So I have clicked on the open button to open this up. 01:13 And when I'm looking at this, I'm realizing, wait, I've got some information missing here. So I'm going to come down here. 01:19 And anytime you see something like this that's clickable, you should click on the default template just to make sure that all the settings are applied correctly. 01:27 So I'm going to go ahead and click New Payment Plan and wait for it to load. And so now that it is loaded, you can see that I've got all the details for my installment and installment reminders on here. 01:37 So the beautiful thing about the two equal payments is that it's really, really flexible. So the first payment is going to be that it's due as soon as the contract is signed. 01:48 And I've got this set to divide equally. So this is what makes a 50-50 payment plan really, really easy. Now the awesome thing is that if you wanted to do this differently, if you wanted this to be a percentage instead, then you can use this default payment plan that was included. 02:06 You can change it to percentage and then fill in that 25% is due. Then when I go back to my main payment plan page by clicking on the title. 02:17 Now, I can also edit my second one. So the awesome thing is you could technically leave this as divide equally. 02:25 If you have that first one set to a percentage in the second one set to divide equally, it'll just make sure that 100% is due. 02:32 But if you want, you can also just change this over to 75%. If you want to just be super, super prescriptive about it. 02:40 So that's why I do the 5050 or the two equal payments rather because if I wanted to change that it's super easy and if I wanted to change it a different way. 02:50 So if I wanted to leave it as divide equally with no percentages here and instead this needed to be three payment plans, well, I'm sorry, not three payment plans, three payments. 03:02 Well now I don't need to go in and edit my individual payments. I can simply add another installment. all of it. 03:07 So this makes it super, super easy to customize. And so I would change this due date type to TBD. And I would set up my amount due as divide equally. 03:21 And then again, this isn't showing, this should not be like this. So I'm going to click new installment to make all of the items that need to appear up here. 03:29 So that's why 5050 or rather two equal payments is the default payment plan that I include because I think that it's really, really easy to customize. 03:38 You'll also see that once I start customizing it and applying it to a workflow, the status changes from starting template to ready to input. 03:48 This is so that you can see if you are not using the default one, like if I were to just totally ignore two equal payments and only put in a new one, it would not show, it would only show a starting template, which means that you would know you don't need to input it, you only need to input the ones 04:06 marked ready to input. So that is why these are your starting templates, but it's also going to be really important for me to tell you how to create a payment plan. 04:16 So let's go ahead and get into that. Okay, so I'm going to go ahead and for the purpose of showing you this, I'm going to create a new payment plan so that you can see what this looks like. 04:26 So there are two ways to do this. You can click new page here, or you can click new here. It doesn't matter. 04:31 I like to click the button. So I'm going to do that. And then I am going to click new payment plan to make all of my settings apply. 04:39 First thing I'm going to do is name it. So I do have a checklist here reminding me of all the things I need to do. 04:44 Name is showing in green because it has the default name, but I'm going to want to set this to a new payment. 04:50 So I'm going to do three equal payments, which again, if I actually needed to do this, I would probably just add another one to eat the two equal payments, but if I needed both, if I needed both two equal and three equal, then you would see me do this. 05:06 So then I'm going to skip past the rest of this and I'm going to add installments because see this is showing here. 05:13 And workflows, although it does show in this checklist, I'm I'm actually not gonna apply it to any workflows from this screen because at this point, I haven't even actually created any of my own workflows. 05:23 So I will assign the payment plan on the workflow tab itself. And so that will be, that will be all explained in the mapping workflow section. 05:30 But for now, I'm just gonna go down to the installments area and I'm going to add a new installment. And so the name is gonna auto-populate. 05:39 And so I'm just gonna open this up and I'm not gonna fill in the page name because that's going to fill in automatically. 05:44 So instead, I'm going to fill in the due date type and so for this one, we're going to have it be relative and so that means I need to fill in all of these relative fields. 05:53 So that's going to be zero days after contract signed and I'm going to have the amount do be divide equally. 06:02 If I were going to do percentage, then I would need to fill in the amount due and if I did fixed, I would also fill in amount due, but for divide equally, I don't need to do that. 06:11 And so now you'll see that I've got all this filled in, but I don't have any reminders filled in. So I'm going to go ahead and click this template to make sure it's applied. 06:19 And now I'm going to add a reminder. So again here, I'm going to open up the page. I'm not going to worry about filling in the name because that will all pop up automatically. 06:27 But I want this reminder to go three days before the due date. And I actually, I mean, I'm filling this in manually, but I you have the option down here to pick one of two templates here. 06:40 I can fill in either before or on the due date and after the due date. So I've picked before. So let's go ahead and click that and see what happens. 06:48 So I think that just applied the icon and would have applied some of these items for me if I didn't already have it. 06:54 So then the thing I'm going to do is I'm going to go ahead and apply the email. So I have this email template that is included in the setup OS for payment due soon. 07:03 So I'm going to go ahead and fill that in. and now this installment reminder is done. And so, okay, you can see that I just now closed that and so the whole thing is gone. 07:12 So to avoid that, this time, when I open up my payment plan, I'm gonna make it full screen. Okay, so now I have a little bit more flexibility where it's not taking me all the way back to the beginning when I close side peak. 07:23 So now you can see that I have my one installment that I had already set up and you can see my one installment reminder is showing up here grouped under the installment that I created. 07:33 But let's say that I want to do more installments and actually what I'm kind of realizing is that this doesn't make sense So if I'm saying that I want this to use your days after the contract signed by the client I'm not actually going to be able to have a due date I'm not going to be able to have a 07:48 reminder three days before the due date So that doesn't really make sense. So instead I'm going to change this I'm going to open this up and I'm going to change this to after the due date and And you'll see that in order to change this, if I just click on this, it's gonna open up this page, which is 08:04 not helpful to me. So you don't just click on the title, it's a little bit misleading. Instead, you need to hover over it and then you need to click this minus button to unlink this. 08:13 And then you can click to add a new one. So now we're gonna have it be after the due date and then instead of it being this email for payment do soon, we're gonna do contract sign, but invoice not paid. 08:24 Now I'm gonna say that I want a couple more of those reminders. So if I were still on this installment page, then I could go ahead and continue to add those here. 08:34 But if I were at wanting to do it from here, I could also just add a new page within this group. 08:39 So I have kind of options there, open it up, and I can make those decisions. So now I'm going to have this one be due three days after the due date. 08:50 And I'm going to use that same email of contract sign, but invoice not paid. Again, and that is an email that I am including in the setup OS. 08:57 So now let's say that I think that's good. Now I wanna go out and make my next installment. So I'm gonna click new page here. 09:03 I'm gonna open this up. I'm going to apply the template if it didn't apply automatically. And this time, this is gonna be due. 09:10 Let's do this one four weeks after the contract is signed and then we'll make this amount do be the divide equally. 09:17 And now I wanna add reminders. So I'm gonna do that and open it up. And I want this reminder, I want this one to have one before so I'm going to do seven days before the due date I'm going to select my email payment due soon and I am going to go ahead and select this Just so that my fun little icon applies 09:36 so that I can see better at it Gliance when I'm sending reminders before the due date versus after so then I want to set up more So now I want to set one up for on the due date, so I'm going to open that up zero days before the due date and this time I'm going to use a due today. 09:53 Select this and then finally we'll do one for seven days past the due date and this time I am going to show you a different way. 09:59 So rather than opening it up I also have the option of just filling it in directly here in line so I can do seven days after the due date and I am going to apply my past due email template. 10:12 So the disadvantage of doing that is you see here there's just this little page icon instead of my nice icons. 10:19 So if I care about that. I'm gonna open this up and select the right one. If you don't care about that, then don't stress about it. 10:26 It's honestly not worth like extra time and stress strain. I remember to do that if it's not something that inherently matters to you. 10:34 So this is a three equal payment. So I do need to set up one more. So I'll go ahead and do that quickly. 11:25 So there you kind of got to see me build out an installment with a reminder and how quickly that can be. 11:32 And so now my payment plans are largely done. The only thing that is missing is it's not tied to a workflow, but we will do that in a different video rather than doing it here. 11:43 If you were to do your payment plans at the end instead of at the beginning, then you could go ahead and click here to attach it to workflows. 11:50 I just tend to like to do this as I go and as I'm workflow building. So it is flexible. You can pick which way you want to do it. 11:57 You just definitely don't I don't want to forget to do it on the whole. So that's why the reminder is there, but you do have flexibility on when you do it. 12:04 So keep on rolling to the next section for more about building workflows.